Terms & Conditions

Last Updated: June 10, 2025

1. Introduction

Welcome to Al-Mujtama Healthcare Solutions (“MHS,” “we,” “us,” or “our”). These Terms and Conditions govern your use of our website and the services we provide. By accessing or using our website, you agree to comply with and be bound by these terms. Our mission is to be the most dependable partner for healthcare providers and government bodies, and these terms help us maintain a professional and transparent relationship with our users and partners.

 

2. Use of Website

This website is intended to provide information about our healthcare distribution services in Saudi Arabia. You agree to use this site for lawful purposes only and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of, this site by any third party.

 

3. Intellectual Property

All content on this website, including text, graphics, logos (including the “S” and “سيره” branding), and the underlying technology of our proprietary platform, is the property of MHS or its content suppliers and is protected by copyright and other intellectual property laws. You may not reproduce, duplicate, copy, sell, or otherwise exploit any portion of the service or website content without express written permission from us.

4. Our Services

MHS provides a range of end-to-end healthcare logistics and supply chain solutions. Our services, governed by these terms, include:

 
  • Distribution & Logistics: We offer a robust distribution network for last-mile delivery across Saudi Arabia, including temperature-controlled handling and real-time order tracking.
     
  • Procurement & Supplier Management: We work with a vetted network of manufacturers to procure high-quality pharmaceuticals, medical equipment, and nutraceuticals.
     
  • Technology Platform: We provide clients with access to our proprietary tech platform to manage inventory, track orders, and access performance analytics. Access to this platform may require creating a secure account and is subject to additional terms.
     
  • Private Label Development: We assist pharmacies and healthcare chains in building exclusive product lines, offering services from custom formulation and branding to regulatory submission support.
     

While we strive for operational excellence, we do not guarantee that our services will be uninterrupted or error-free.

5. Client and Partner Responsibilities

As a client or partner, you agree to provide accurate and complete information when using our services, whether placing an order, using our tech platform, or engaging in a private label project. You are responsible for integrating our platform with your systems (such as POS and ERP) and for maintaining the confidentiality of any account credentials.

 

6. Disclaimers and Limitation of Liability

The information on this website is provided “as is” without any representations or warranties, express or implied. While we are committed to quality, we do not warrant that the information on this website is complete, true, accurate, or non-misleading.

 

MHS is a healthcare distributor, not a provider of medical advice. The content on this site is for informational purposes only.

In no event will MHS, its directors, or its employees be liable for any direct, indirect, special, or consequential loss or damages arising out of or in connection with the use of this website or our services. Our liability is limited to the maximum extent permitted by law.

7. Regulatory Compliance

We are committed to full alignment with Saudi Arabia’s Vision 2030. Our team ensures every product we distribute meets Saudi FDA requirements and market demand. Our services, including private label development, are designed to ensure full compliance with all local health and safety regulations.

 
 
 

8. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Saudi Arabia.

9. Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. We will notify you of any changes by posting the new terms on this page and updating the “Last Updated” date. Your continued use of the website after any such changes constitutes your acceptance of the new Terms and Conditions.

10. Contact Us

If you have any questions about these Terms and Conditions or wish to become a partner, please reach out to our team through the contact form on our website.